User Help for Cartweaver 4 PHP

Cartweaver 4 PHP

Order Details

This page provides a complete overview of orders, including customer information, payment data, shipping information, order status, and a list of the individual items ordered.

This page serves as a "worksheet" that will be helpful in processing and filling the order. In the Shipping section you can enter how the order was shipped, the tracking number, the actual shipping charge (to track whether shipping charges should be adjusted), and the shipping date.

Order Status

The following are the available Order Status settings:

Deleted Orders

Deleted orders are removed completely from the database. This action can not be reversed.

Note: Once an order has been shipped, it can not be deleted. If you have practice orders that you've placed and "shipped" and you want to clear practice orders, you will need to use the "delete test data" function in the Admin Site Setup section of the admin menu. If you have real orders in the database and place a test order, do not change its status from "Pending" to "Shipped" or else you will not be able to delete it.